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SAVANNA Loyalty Rewards

Conditions

Earning, Referring and Redeeming Loyalty Rewards

We calculate the loyalty points you earn on qualifying purchases; for example, for every 1 KWD spent, you'll receive 10 points - you can choose to pay your points as you unlock rewards or save to unlock greater rewards.

Customers only with online store accounts are automatically enrolled in our loyalty program. If you don't have an account yet, sign up here.

Earning Rewards

Here is the method for earning as many rewards as possible, and we will show you how to do it:

- By signing up with our website, you will get 10 points.
- Placing an order, you will get for each 1 KD you spent 10 points.
- Following us on our Instagram page, you will get 10 points.
- Liking us on our Facebook page, you will get 10 points.
- Celebration for your birthday, you will get 25 points.

Referring Rewards

1- Referring other customers entitles you to 1 KD off your entire order for each referral, with no limit on the total amount of your orders or how many times you referred to your friends or family, etc., when they make the purchase.

2- Referred friend reward will get 1 KD off for their order and should be the total value of the order over 20 KD.

Redeeming Rewards

Loyalty rewards can be redeemed on all full-priced purchases made at the SAVANNA online store only. Customers can choose to spend their loyalty rewards as they unlock discounts or decide to save to unlock greater rewards at any time and with no limitations; here is the way:

- 2000 points (2 KWD) = 2% off your next purchase or any time you want to redeem it.
- 3000 points (3 KWD) = 3% off your next purchase or any time you want to redeem it.
- 4000 points (4 KWD) = 4% off your next purchase or any time you want to redeem it.
- 5000 points (6 KWD) = 6% off your next purchase or any time you want to redeem it.
- 10000 points (12 KWD) = 12% off your next purchase or any time you want to redeem it.
- 15000 points (15 KWD) = 15% off your next purchase or any time you want to redeem it.
- 20000 points (20 KWD) = 20% off your next purchase or any time you want to redeem it.
- 25000 points (25 KWD) = 25% off your next purchase or any time you want to redeem it.

Loyalty rewards cannot be redeemed

- On items already discounted from the original RRR.
- On the purchase from which the points were generated.
- On an order after the order has been placed.
- As a set up refunded payment in our online store.
- In conjunction with any other offer or voucher.

How do I check my balance, refer to and redeem rewards?

If you want to check your points from our online store, log in to your account here. Otherwise, check your rewards points at the left bottom of your account, but you should login first, and on each process, you have done, we will notify you by email, so usually check your inbox.

How do I use my rewards online?

The rewards are issued as online voucher codes that can be applied on the payment page during checkout, which are generated automatically. If you wish to redeem it later, it can be as long as the rewards have no expiration time with limited use.

If you'd like to spend it later via our online store, email us at info@savannakwt.com, and we'll set up this code during business hours. 

Terms & Conditions

1- SAVANNA loyalty reward vouchers may only be used on www.savannakwt.com and in conjunction with the purchase of products shipped and sold by SAVANNA. We reserve the right to modify or cancel loyalty points at any time.

2- SAVANNA loyalty reward points can only be redeemed once. If you return any items purchased with your rewards points, the loyalty rewards, discount or value may be subtracted from the return credit. The loyalty points discount or value may be deducted from the return credit if you return any items purchased with your points.

3- The terms of SAVANNA Rewards may vary from time to time at the sole discretion of SAVANNA management. Changes will be notified to all account holders by way of the valid and active email address associated with the account. We will not consider benefits gained or lost by these changes. We reserve the right to cancel your account at any time without notice and without giving a reason for doing so. We will not provide any consideration for loyalty rewards you've earned but not redeemed at the time of termination.

4- Please note that loyalty points cannot be earned on sales or discounted items. Our loyalty program automatically generates emails; on occasion, the points balance sent may be out of date and incorrect. We are in no way obliged to honour a point balance indicated in automatically generated emails and reserve the right to deduct or add points

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