1- YOUR DETAILS AND YOUR VISITS TO THIS WEBSITE
The information or personal details you provide us shall be processed following the Data Protection Policies. When you use this website, you agree to process the information and facts, and you confirm that all information and details provided are true and factually correct.
2- USE OF OUR WEBSITE
When you use this website and place orders through it, you agree to:
i. Use this website to make inquiries and legally valid orders only.
ii. Not to make any false or fraudulent orders. If an order of this type may reasonably be considered to have been placed, we shall be authorized to cancel it and inform the competent authorities.
iii. Please provide us with your email address, postal address and/or other contact details truthfully and precisely. You also agree that we may use this information to contact you in the context of your order if necessary. (See our Privacy Policy).
If you do not provide us with all the information we need, you cannot place your order. When you place an order on this website, you confirm that you are over the age of 21, are legally eligible to enter into binding contracts and consent to deal by electronic means.
3- FORMALIZING THE CONTRACT
To order, you must follow the online purchasing procedure and click on “Authorize Payment”. After doing so, you will receive an email confirming receipt of your order (the “Order Confirmation”). You will be informed via email that the order is being sent (the “Shipping Confirmation”). These Conditions and the Contract constitute a written agreement between us. An electronic receipt with the details of your order will also be attached to the Shipping Confirmation.
4- TECHNICAL PROCESS TO CORRECT ERRORS
If an error occurred when entering your data during your registration as a user of this website, you could modify the information in the “My Account” section. You are also able to correct errors related to the personal data provided during the purchase process by contacting Customer Service via the contact form available on the website, as well as exercising the right of rectification described in our Privacy Policy through info@savannakwt.com; this website displays confirmation boxes in various sections of the purchase process that do not allow the order process to continue if the information in these sections has not been correctly provided.
Also, this website offers details of all the items you have added to your shopping cart during the purchase process so that before making the payment, you can modify the details of your order.
If you detect an error in your order after completing the payment process, you should immediately contact our Customer Service via email info@savannakwt.com to correct the mistake.
5- AVAILABILITY OF PRODUCTS
All product orders are subject to availability. Suppose an item you have ordered is no longer available due to unexpected demand, and there are no more items left in stock. In that case, we will provide you with information on substitute products of the same or higher quality and value that you may order. If you do not wish to order the substitute products, we will reimburse any amount you may have paid.
6- REFUSAL TO PROCESS AN ORDER
We reserve the right to remove any product from this website at any time and to remove or modify any material or content from the same. Although we will always do everything possible to process all orders, exceptional circumstances may force us to refuse to process an order after having sent the Order Confirmation.
We reserve the right to do so at any time. We shall not be liable to you or any third party for removing any product from this website, removing or modifying any material or content from the website, or not processing an order once we have sent the Order Confirmation.
